11AM PT, 2PM ET
States have been on a mission to modernize and improve digital services across their organizations. But the move to remote work and the focus on meeting increased demand for citizen services in response to COVID-19 has accelerated innovation. Extended analyses, pilots and procurement processes were streamlined and innovation sprang up especially in those agencies under greatest citizen demand. State CIOs have been working closely with their agency partners to learn how and where new technologies can provide immediate value – with some surprising results.
As states move to the next normal -- under tight budget constraints -- they will be looking to continue to drive innovation and new technologies into all aspects of government to modernize and redefine processes for the future. Please join us to hear this year’s Digital States Survey winners in Continuous Innovation discuss questions like:
- How did remote work and increased citizen demand accelerate your move to innovative technologies?
- What process do you use to drive innovation in your state IT organizations?
- How do you work with your agencies and departments to drive innovation? Do you drive them or do they drive you?
- How will you integrate pilots and new technologies that you stood up quickly in response to the pandemic into your overall IT plans?
- Are there opportunities to streamline government processes with new technologies?
- What are the security considerations as you move to innovative and new technologies?
- What innovative technologies were high on your list? AI? What are some unexpected examples of the use of AI?