10AM PT, 1PM ET
Nobody wants to stand in line. Queueing up for service is frustrating and inconvenient. It’s a waste of time and resources. And as the pandemic has made clear, crowding into a waiting room isn’t just annoying – it can be a dangerous public health hazard.
Forward-thinking government organizations are putting an end to waiting in line. They’re implementing new tools that allow constituents to schedule appointments, check their status on a web page or mobile app, skip the line and receive a text notification when it’s their turn. These solutions aren’t just about customer convenience: The right scheduling software is a valuable data management tool for clearing bottlenecks and benchmarking employee performance.
Join Government Technology and our partners at Whyline on April 8 at 10AM PT/1PM ET for a valuable discussion on both the internal and customer-facing benefits of the latest in scheduling solutions.
In this info-packed 30-minute webcast, you’ll learn:
• How these solutions increase consumer satisfaction and provide transparency into congestion points and service delivery
• What capabilities to look for in customer-scheduling tools
• How SaaS tools provide a robust and flexible plug-and-play solution
• How cloud-based technologies make it easier than ever for organizations to adopt tools that easily integrate with an agency's legacy systems in a seamless and non-invasive way