March 31

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Over the past year, government agencies and leaders have been challenged with achieving their digital transformation priorities at unprecedented speeds. Agencies that embraced digital tools are succeeding at meeting the needs of both their citizens and their employees.  

With legacy paper-based processes making it challenging for the State of Michigan’s Department of Technology, Management and Budget (DTMB) to maintain service continuity to its employees and citizens, the State quickly realized the benefits of going paperless for internal and external processes.  

In this webinar, Richard DeMello from the State of Michigan will share this journey of e-signature adoption and expansion across multiple departments during the pandemic. He’ll discuss how the state was able to streamline processes, cut costs, and increase security with e-signatures. Join us on March 31 at 11am PT/2pm ET.

Topics will include:  

  • E-Signature implementation and ROI across multiple departments, including financial, contract and personnel records  
  • How to leverage e-signature and collaboration tools together to facilitate remote agreements 
  • Best practices for digitizing services as you build for the future 



Richard DeMello

Richard DeMello

eSignature Administrator, State of Michigan, DTMB, Records Management Services

Richard DeMello has over 35 years of Information Technology experience in a combination of private and public sector jobs. The experience includes leading key modernization initiatives, providing consulting and technical support to fortune 500 companies, and providing software solutions and custom deployments to solve specific business problems. Most recently there has been a focus on records management, both applying proper retention to State records and providing tools, like eSignature, to make it easier to properly store, use, and manage records.

Mary Ellen Power

Mary Ellen Power

VP Marketing OneSpan

Mary Ellen Power is VP of Marketing for OneSpan and has over 25 years of high tech marketing experience. Her role has evolved over the years to touch on all areas of marketing but she is most passionate about customer's stories and how they combine technology, processes and people to achieve great outcomes.

Otto Doll

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all City IT services. Formerly South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, state radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, Federal, State, and Local Government CIOs on information technology assessment and alignment to business needs. He has served as a Director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his Computer Science degree from Virginia Tech and is a Senior Executive Fellow of the Kennedy School of Government, Harvard University. He is a past President of NASCIO -- a national organization of state CIOs. He also is a past President of the Metropolitan Information Exchange (MIX) -- a national organization of city and county CIOs. Mr. Doll was named to Government Technology's Top 25 Doers, Dreamers and Drivers.